Live Support

Live Support for Clients and Tutors

Our live support team is dedicated to helping with any questions and issues. You can access live support by clicking on the live chat on the website or by clicking on the support tab in the Anvex app for clients or tutors.

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FAQs

What qualifications do tutors have?

All of our tutors are highly qualified and undergo checks before being admitted on our platform. The process is very competitive and only a small number of applicants are accepted.

How do I connect with a tutor online?

Connecting online with your tutor is easy! We will email you the Zoom link after we have arranged a time for the lesson where you will be able to see and talk to your tutor and use functionalities such as an interactive whiteboard, chat function and so on.

How can I book a lesson?

We know that finding the right tutor is really important. Therefore, you can schedule a first lesson which will help you communicate your learning goals to the tutor. Simply fill in the form on our website with your details and we will contact you to arrange a lesson.

What subjects are available?

We offer several different subjects

  • English Language for all levels and ages, or
  • University Admissions, or
  • Programming Tutors, or
  • Personal Tutoring.
  • How do I cancel an upcoming lessons?

    Lessons must be cancelled any time up to 24 hours before the lesson is due to start. In order to make a cancellation please contact us at admin@anvex.co.